EAC CASSOA ready for ISO certificationEmilius Sasiyo
13th March, 2018, Mr Emile Nguza Arao, the Acting Executive Director -CASSOA and Wanjiru Muita the Senior Accountant for CASSOA represented the Agency in a meeting with GIZ in regard to ISO Certification. This meeting was held in EAC Headquarters, Arusha where Ms Christine C. Atim (EAC Quality Management Systems Focal Officer) and Tom Sorensen (GIZ) were present.
The result of this fruitful deliberation was that GIZ will send a team to EAC CASSOA in a weeks’ time ready to facilitate the acquisition of ISO certificate. EAC CASSOA will be the first Institution to undergo an ISO certification.
A pilot project for introducing the ISO 9001:2008 Standard at the EAC Secretariat commenced with the documentation of processes in the Department of Planning, Research, and Monitoring & Evaluation in September 2011. In May 2012 the Strategic Planning Manual was approved, containing amongst others the planning procedures and work aids. Following the success of the pilot phase and benefits being realised, QMS development and implementation was to be extended to all Directorates and Departments of the EAC Secretariat.
EAC became ISO 9001:2008 certified in August 11th 2015, the scope of certification was on Provision of Planning Budgetary and Expenditure Management and Control Services for the East African Community Secretariat and other Organs and Institutions of the East African Community.
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.